Mental Health & Wellbeing at Work

One in 5 people take time off work due to mental health and 92% of employees feel that mental health first aid and response is a very important issue, while an alarming 48% of employees feel their workplace is a mentally unsafe place to work. With this growing issue becoming a real challenge for employers, mental health support and recovery costs Australian’s $10.6B in 2018-19 which has been increasing by 1.5% each year since 2014. ref – &


Mental health issues in the workplace are reduced through Promotion, Prevention and Early Intervention (PPEI). Trust, awareness and skilled response are the key factors to effective PPEI. Emotional Pulse is a cutting edge technology and certified training solution that builds emotional awareness, transparency, capability and trusted connections between people, leaders, skilled first responders and professional support through technology, training, reporting and artificial intelligence. The technology and training are all psychologist approved services and practical in their application.
Features & Training Promotion Prevention Early Inter.
Routine Emotional Pulse check-ins for self and team awareness (Daily, Weekly)
In-app education and reporting for emotional pattern awareness for individuals & teams
Self-help suggestions and correction for confidential shift
People in emotional distress can invite immediate trusted and skilled support
Artificial intelligence early warning for potential risk patterns of individuals & teams
LIFT training for teams to identify and support work colleagues in distress
LIFT & ACT certified training for Trusted Support to respond to people in distress


Any Team Culture, Workplaces, Schools, Families, Mental Health Practitioners, Psychologists, Coaches

ISO 45003 compliance

Psychological health & Safety At work

Our Emotional Pulse technology, along with the Mental Health First Reponder Certified Training Program, was developed using the ISO 45003 occupational safety standards for best practices. This includes the workplace checklist to establish effective mental health frameworks for Promotion, Prevention, Early Intervention and Support. A free download of the ISO 45003:2021 standard – Psychological health and safety at work – is available below:

Free Download


Mental health issues arise due to acute or long-term physical, emotional or psychological strains. Employers have a duty of care to both provide a workplace where wellbeing can be achieved as well as ensure psychological safety, meaning that employees feel safe enough to be vulnerable in front of each other. There are also proven benefits to productivity, innovation and reduced Workcover claims in these environments.

By routinely understanding the energetic and emotional state of staff, individuals and organisational leaders are better equipment to make timely decisions to foster optimum environments and assist those most in need.

Image displaying an example of the Emotional Pulse app's Emotion Board


  1. People log their emotional state at a frequency set to a workplan (Daily/Weekly)
  2. Software provides confidential insights to individuals and teams about current pulse and emotional patterns
  3. Individuals with trends moving toward risk zones are privately made aware and encouraged to invite support
  4. People at risk can self-correct and frequency of checks-ins increases until they are safe
  5. Privacy of individuals is maintained always until they choose to invite trusted support or may be at risk
  6. Anonymous team trends of emotional pulse are provided to leaders for awareness and culture improvements
  7. Alerts and connections are made real time with real people who’ve been trained and certified to respond
  8. Escalation to professional support is linked within the technology

Emotional Pulse's personal/team emotional patterns & trends on the left, and the personal/team journey & reports on the right

In the Australian workforce suicide is the leading cause of death for people up to the age of 44 –

The overall cost of mental health is the third greatest cost following cancer and cardiovascular disease.

Promotion, prevention and early intervention reduce the impact on a person in emotional distress and minimise the cost and time to recover back to a state of stability.


When people check-in that may be in a state of emotional distress, Emotional Pulse supports the person in a psychologically designed and approve approach to confidentially and respectfully support the person.

Emotional Pulse invites connection to trusted support, trained responders and professional services.

A diagram of the process by which the Emtional Pulse app can help support someone in distress



The LIFT + ACT Process is designed with qualified psychologists, mediators and character coaches to give people the awareness, skills and strategies to identify psychological hazards in the workplace, enact mitigation strategies and provide immediate support to those affected and distressed through a process of companioning. LIFT is specifically designed to be practiced by all people as a simple approach to providing immediate support by all before making connections to more experienced support.

The LIFT process - Listen, Inquire, Find, Thank


LIFT Core Skills & Competencies


  • Active Listening + Empathic Presence
  • Creating Emotional + Psychological Safety
  • Recognising Psychologically Unsafe Practices
  • Listening to Create Coherence
  • The role of Curiosity & Acceptance in Belonging


  • Emotional State and Coherence
  • Trauma-Informed Inquiry
  • Developing Needs Literacy
  • Recognising & Supporting Emotional Resposibility


  • Recognising + Applying the Three Kinds of Support
  • Motivational Interviewing
  • Meeting Adversity with Character
  • Knowing When to Escalate


  • Learning the language of character
  • Acknowledging Character Strengths
  • Making Vulnerability Safe
  • Providing safety and trust to remain connected

ACT Process

The ACT Process is designed as a certified program to give Mental Health First Responders responsible for acting as Trusted Supports (Managers, Leaders, HR and other support personnel) the awareness, skills and strategies to effectively support someone who is in distress and create referral and support plans for building wellbeing and emotional resilience. Mental Health First Responders are also skilled and equipped to lead and establish mental health and wellbeing frameworks for workplaces, clubs and teams in a structure professional and human way. The ACT process - Assess, Communicate, Take Time



    • Situational Awareness
    • Emergency Emphathy
    • Safety to Disclose
    • Capacity & Directive Action
    • Major Sources of Harm + Mitigation Strategies
      • Personal Strain
      • Work Strain
      • Interpersonal Conflict
      • Mental Illness
  • Contingency planning
    • Suicide
    • Aggression/Bullying
    • Domestic Violence
    • Mental Health Crises

Table showing capacity assessments and ownership of outcome


  • Role, Responsibility & Outcome
  • Creating a Shared Agenda
  • Professional Supports + Referrals
  • Follow-up Plan

Take Time

  • Effective Interim Supports
  • Consolifating Improvements
  • Capacity Building + Distributed Supports


The LIFT + ACT training when combined with emotional pulse enables organisational leaders to empower their culture with the benefits of psychological peer support. In one of the worlds most detailed studies on team performance it has been shown that workplaces that show high psychological safety are more innovative, have less absenteeism and higher productivity, with people reporting higher subjective states of wellbeing. ref –

Stages of development through LIFT and ACT training


The Balance and Wellbeing App provides a free holistic wellbeing awareness and self reflection assessment that is linked to a self-managed action plan. This plan can be shared in the workplace to be used in conjunction with traditional workplace performance reviews and development plans.

A diagram showing how one can have hollistic balance and wellbeing

Book a demonstration now, or download a PDF containing further information on our research